WHAT IS NEEDED FROM ME TO GET THE PROCESS STARTED?

Send us a message describing your project. We’ll send you a form with all the necessary info to create an accurate budget for your project.

HOW DO YOU DETERMINE THE PRICE?

The price depends on a few factors. These include, but are not limited to, amount of raw footage, length of the final video, animated graphics, titles, turnaround time, project complexity, technical requests etc.

HOW MANY REVISIONS ARE INCLUDED AND HOW THEY WORK?

We include different revisions per package, and also have review add ons available for you. Any mistakes on our end are covered with no limitation. Any changes outside the scope of the initial agreement and instructions must be paid for separately, and the pricing may vary according to complexity.

HOW DOES THE PAYMENT PROCESS WORK?

You are required to settle 100% of the payment at the project’s commencement. However, if you are not entirely satisfied with your product after the initial delivery and choose not to continue collaborating with us, we take full responsibility for providing you with a complete refund for your purchase.

(Note: A complete refund cannot be requested once the final delivery has been completed)

CAN I CHOOSE THE MUSIC FOR MY VIDEO?

Yes! You can provide me with any music you have permission to use. Otherwise, we can discuss your project and targeted audience to pick the music that best fits the selected style. We use only full commercial licensed music.

WILL MY VIDEOS BE SAFE?

Yes, absolutely! We do not utilize any of your files for any purposes other than fulfilling the specific task you request. Furthermore, New Motion Media retains the right to incorporate any photographs or videos into our professional portfolio, strictly after the objectives of the respective projects have been achieved.”

HOW LONG DO YOU KEEP MY PROJECT SAVED?

We keep all projects saved for 2 months after order completion then, we delete them to free up space. If you need us to keep your project saved for longer please let us know in advance.

I STILL HAVE QUESTIONS

Great! Send us a message regarding your project and we’ll get back to you within the day!